Help Center
In this section, you can directly contact the department you need, quickly accessing the area that best suits your query.
Distribution
Think differently? Want to sell something your competition doesn't even know about?
Administration
Management of invoices, payments, legal documentation, and contracts.
General Information
Teexmicron goes far beyond simply producing and selling GAAP equipment. We specialize in the design, development, and supply of autonomous and modular plants capable of generating large volumes of potable water, adapted to industrial, community, or humanitarian needs. We are backed by over 15 years of experience and leadership in the sector, offering highly energy-efficient and technologically advanced solutions.
We manufacture in Asia to offer the best possible price without sacrificing quality or control over our production processes.
Our GAAPs have local Asian and international quality and safety certifications, which ensures their reliability.
Yes, we cover America, Europe, and several countries in Africa and the Middle East. Our technical and logistical support is available from various regional points.
You can contact us through our website or by using the direct assistance button. You will receive a response within 24-48 business hours.
Yes, we have agreements with clients that allow visits by appointment. Please contact us to coordinate the visit.
Yes, we have real material from satisfied clients that can be shared.
Our clients are our best exhibition. Visits to GAAP installations are available by appointment.
Yes, the use of this technology is legal and suitable worldwide.
Yes. We offer service in Spanish, French, English, and Portuguese. If you need assistance in another language, we can arrange it.
Sales
Yes. We include basic technical training through detailed usage and installation manuals, as well as online assistance during commissioning.
There are no hidden costs. However, customs duties, local taxes, and assembly at the destination are borne by the customer.
We offer volume discounts, priority technical support, and special conditions for multiple orders or large-scale projects.
Yes. We sell GAAP to individuals as well as businesses, NGOs, and governments. We adapt to different client profiles.
We currently do not have a buyback program. However, we are developing new circular solutions for the future.
Technical Support
Both options are possible. The GAAP can connect to the conventional electrical grid or operate with solar, wind, or hybrid energy, provided the system is correctly sized.
Maintenance is minimal and includes filter replacement, basic cleaning, and periodic visual inspections. The system itself emits automatic alerts when it needs attention.
In case of electrical interruption, the GAAP will temporarily stop until power is restored. If you have batteries or a backup generator, the system will continue to operate without interruptions.
Distribution
You must submit a business proposal, sign a distribution agreement, and meet an initial minimum order. If you desire territorial exclusivity, this is formalized by contract under certain conditions.
Our distributors are free to set their selling prices, according to their commercial strategy, within a recommended framework.
Yes. We can grant sales exclusivity in a specific geographical area, guaranteed by contract if the agreed commitments are met.
Yes. We offer the option of white labeling and aesthetic customization of the equipment (color, logo), provided a minimum sales volume is reached.
We offer: Marketing and communication support, Access to technical and commercial training, Graphic material, videos, presentations, Referral of leads generated in your area, Presence on our official website as an authorized distributor, Assistance in negotiations with large accounts.
Yes. We share our technical and commercial know-how, both online and in person, so that our partners master the product and its sale.
Yes. All marketing resources and commercial documentation are available to our distributors.
The exclusivity contract protects your area and guarantees that Teexmicron will not make direct sales in your assigned territory.
All geolocated leads are transferred to the authorized local distributor, at no additional cost.
Yes, it is possible under specific commercially agreed conditions.
It will depend on the type of agreement (with or without exclusivity), and will be established with the commercial team based on the potential of your area.
Yes, we promote collaboration in trade shows, events, and marketing campaigns. Participation costs are borne by the distributor, although we offer support in materials and brand presence.
We offer direct technical and commercial support, resolving incidents jointly with the distributor.
Yes. If established objectives are met, distributors can access quarterly bonuses, performance awards, and preferential conditions. Consult our sales team for the current plan.
Administration
Please email us at administracion@teexmicron.com and we will provide you with your complete billing history.
Yes. Please write to us from your registered email address with the new details. They will be updated in the system within 24-48 hours.
Yes. These certificates are delivered with the GAAP or can be downloaded from your client area.
Contracts are managed through digital signature, CIF/NIF validation, and the electronic submission of all legal documentation.
Press and Media
Yes. We have a press kit with photos, logos, videos, and impact figures. Please write to us to access the private link.
Yes. We coordinate interviews with our CEO or technical managers based on availability and media relevance.
We have appeared in media such as Fox News, BBC, Expansión, El Mundo, El País, La Vanguardia, Diario Vasco, Diario Sur, technical and technology magazines, local media in Latin America and Africa.
Yes, with prior approval. We are interested in giving visibility to the GAAP solution in educational or outreach initiatives.
Need help?
Complete the form detailing your query and the corresponding department will contact you to provide personalized assistance as soon as possible.
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